Clinical Quality Management (CQM)

Our Priorities 

• Assess the extent to which HIV health services provided to clients under HIV treatment and care funding are consistent with the most recent Public Health Services guidelines.
• Develop strategies to ensure improvements in client access to and quality of HIV services.
• Focus on enhancing the service delivery processes to improve client retention in care, reduce viral loads, and increase client satisfaction.
• Raise awareness of — and capacity for — the Clinical Quality Management process of problem identification, baseline data measurement, root cause diagnosis, QI intervention, and post-intervention evaluation. 
• Stratifying data with the use of the client-level data system Provide Enterprise®.

Clinical Quality Management Resources